134307 review-just-major-internet-provider-new just-major-internet-provider-new http://www.comcast.feedback/review-just-major-internet-provider-new 19551 1 1 1 1 0 1 I have had just about every major internet provider in New Jersey, and in my opinion Comcast is the absolutely worst. Service interruptions, slow internet speeds, clueless customer service representatives, and the painfully annoying automated system are among my top complaints. Even the automated recording is clueless. I usually try to avoid calling even if there is an issue just to avoid speaking to the robot. When necessary, I have to call multiple times until I get a competent representative. When I pay for a service, I reasonably expect that service to be provided accordingly. This provider completely sucks, and needs to overhaul their entire approach/attitude. It is my opinion that when a company is the sole service provider in a given area, it gives them the excuse to provide a garbage experience at top dollar simply because they know you have no where else to go. My experience with Comcast will now play a part when moving; ensuring that they are not the sole service provider in that area. ZERO out of 5. <p>I have had just about every major internet provider in New Jersey, and in my opinion Comcast is the absolutely worst. Service interruptions, slow internet speeds, clueless customer service representatives, and the painfully annoying automated system are among my top complaints. Even the automated recording is clueless. I usually try to avoid calling even if there is an issue just to avoid speaking to the robot. When necessary, I have to call multiple times until I get a competent representative. When I pay for a service, I reasonably expect that service to be provided accordingly. This provider completely sucks, and needs to overhaul their entire approach/attitude. It is my opinion that when a company is the sole service provider in a given area, it gives them the excuse to provide a garbage experience at top dollar simply because they know you have no where else to go. My experience with Comcast will now play a part when moving; ensuring that they are not the sole service provider in that area. ZERO out of 5.</p> 2020-06-02T23:41+0000
Jun 02, 2020

I have had just about every major internet provider in New Jersey, and in my opinion Comcast is the absolutely worst. Service interruptions, slow internet speeds, clueless customer service representatives, and the painfully annoying automated system are among my top complaints. Even the automated recording is clueless. I usually try to avoid calling even if there is an issue just to avoid speaking to the robot. When necessary, I have to call multiple times until I get a competent representative. When I pay for a service, I reasonably expect that service to be provided accordingly. This provider completely sucks, and needs to overhaul their entire approach/attitude. It is my opinion that when a company is the sole service provider in a given area, it gives them the excuse to provide a garbage experience at top dollar simply because they know you have no where else to go. My experience with Comcast will now play a part when moving; ensuring that they are not the sole service provider in that area. ZERO out of 5.